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General Frequently Asked Questions

Do you still sell goat milk?

As of September 14, 2012, we no longer sell our fresh bottled goat milk. Because goat milk production is seasonal, there are times of the year when we have less fresh milk than others. Coupled with the fact that our goat milk yogurt and kefir are very popular, we have decided to discontinue bottling our fresh milk. You may wish to enjoy our delicious Redwood Hill Farm Goat Milk Kefir in place of the milk; many people use our kefir on their cereal, over fruit, and in their smoothies. Thank you for your continued support!

Why aren’t your products labeled as Certified Organic?

Our goat milk products are not certified organic since we are unable to obtain organic feed for the goats consistently. We are working on this and hope to become certified organic in the future. Our creamery is certified organic and we use all organic practices at the farm – no pesticides, herbicides, or insecticides. We believe in a natural approach to farming and our dairy goats are very healthy. We do not routinely use medications or antibiotics but if used to save an animal’s life, we test the milk before using to ensure the antibiotic residues never enter the human food chain. We do not use or believe in using growth or other hormones.

What is the difference between goat milk and cow milk?

Although cow milk and dairy products are popular in the United States and Western Europe where an abundance of alfalfa and supplementary grain feed are available, they are not so popular in the rest of the world. Fresh goat milk and fresh cow milk have comparable flavor and nutrient content, but goat milk is more digestible because the fat particles are smaller. It is not uncommon for people who have trouble with cow milk to successfully switch to goat milk.

Where can I find your products? Do you ship directly to customers?

We can direct ship our cheese! Call us at (707) 823-8250 to place an order or to check on existing orders.

We do not ship our yogurt or kefir directly to consumers because the weight would result in extremely high shipping costs, and also because the transportation process is too rough on the product, resulting in more liquidity. Please visit our store locator or talk to the dairy buyer at your local store if they do not currently carry the products you are looking for.

Our delicious yogurts, kefirs, and artisan cheeses are available at natural food stores nationwide and hopefully at your favorite store! We sell to distributors, who then sell to stores, so unfortunately we cannot contact stores directly and ask them to carry our products. The dairy industry is quite competitive due to an increasing number of brands and limited shelf space. Stores often do resets to re-evaluate their existing products and consider potential new items. If your store does not carry our products, you – the vocal customer can hugely influence the availability by talking directly with the dairy buyer and requesting the product. If they cannot put the product you want on the shelf, oftentimes you can special order a case and they will pass along a case discount to you.

What is the difference between kefir and yogurt?

Yogurt and kefir are similar in taste and texture; however kefir is drinkable . . . like a thick smoothie, while yogurt is like custard. The yogurt, with the addition of small amounts of tapioca starch and pectin, is thicker. Our kefirs do not contain anything to thicken them. Our kefirs contain Flourish®, a custom blend of 10 different probiotics, compared to our yogurts which contain 4. Both are delicious and contain billions of probiotics in every serving!

Can I freeze, bake or cook with your products?

Yes; our yogurt, kefir and chèvre goat cheese can be frozen.  Always thaw in the refrigerator, which can take up to 24 hours. The texture of the yogurt or kefir may be affected and will not be as creamy, however the probiotics and nutritional benefits will not be compromised.

Our French-style, rind-ripened goat cheeses can also be frozen, but when thawed do not showcase as well as prior to freezing. The nutrient content will remain the same. A good way to use these cheeses after freezing would be in cooking.

In recipes, our products are wonderful substitutes for other dairy products and we have many delicious recipes on our website categorized by meal type. Please keep in mind that the probiotics are alive and active and their nutritional digestive properties will be compromised when heated above 120 degrees. What is your favorite recipe? We love to hear about the recipes you use with our goat milk products; share them on our Facebook page!

Why are there 7g of sugar in the plain yogurt?

The sugar listed is lactose that occurs naturally in the milk. We do not add sugar.

Why are there 5g of sugar in the plain kefir?

The sugar listed is lactose that occurs naturally in the milk. We do not add sugar.

What are probiotics? How many probiotics are in a serving?

Probiotics literally means “life giving,” and our kefir and yogurt contain live and active cultures, also referred to as “friendly bacteria”. For more information visit www.probiotics.org, a website devoted to probiotic research.

When testing our products for probiotic amounts, we use new product as well as product at the end of its “shelf life.” We then average these numbers because batches and probiotic counts can vary.

Kefir – 10 different probiotics = 589.68 billion probiotics per 8oz. serving (average)

Yogurt – 4 different probiotics = 340.2 billion probiotics per 6oz cup (average)

What is your position on GMOs?

GMO use and the problems with non-labeling of GMO products is a serious concern for Redwood Hill Farm & Creamery. We are fully in support of the Non-GMO Project and the Right to Know labeling. Our position as it relates to our natural and delicious specialty products is simple: We do not support the concept of GMOs in food and will never knowingly use ingredients that contain GMOs.

The ingredients used in our natural goat dairy products do not contain DNA from GMOs, according to certificates provided by each of our suppliers.

At Redwood Hill Farm goat dairy we always use organic farming practices. The vegetarian grain formula that we feed the goats contains NO hormones, antibiotics, animal by-products or preservatives. Hay is 70% of our goats’ diet, and we may obtain organically grown hay when it is available. However, since at this time we cannot obtain 100% organic feed all the time, we cannot guarantee that the feed the goats eat does not contain GMOs. We are working towards the goal of becoming certified organic in the future for the benefit of all.